Accessibility Statement
Our Commitment to Accessibility
PuroClean of East Las Vegas is committed to ensuring that our website — purocleaneastlasvegas.com — is accessible to everyone, including people who rely on assistive technologies such as screen readers, keyboard navigation, or voice control software. We believe that every visitor, regardless of ability, deserves a clear and usable experience when they need help with a water, fire, or mold emergency.
What Standard We Aim to Meet
We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the widely recognized benchmark for web accessibility. These guidelines address a range of needs, including visual, auditory, cognitive, and motor considerations. In practical terms, that means we aim for:
- Sufficient color contrast between text and backgrounds
- Descriptive alternative text on images
- Logical heading structure so screen readers can navigate the page efficiently
- Keyboard-accessible navigation and interactive elements
- Clear, plain-language content that does not rely on visual cues alone
We recognize that accessibility is an ongoing effort, not a one-time checklist. As we update and expand the site, accessibility review is part of that process.
Known Limitations
Despite our efforts, some content or functionality may not yet fully meet WCAG 2.1 AA standards. Third-party tools or embeds — such as scheduling widgets or map integrations — may have limitations outside our direct control. We are actively working to identify and address gaps as they are discovered.
How to Report an Issue
If you encounter a barrier on our site — a page that does not work with your screen reader, a form field that is difficult to navigate, an image missing a description, or anything else that makes it harder to get the information you need — please let us know. We take these reports seriously and will work to address confirmed issues within a reasonable timeframe.
You can reach us through any of the following:
- Phone: (702) 551-3040
- Email: [email protected]
- Mail: 2777 N Lamb Blvd, Las Vegas, NV 89115
When you contact us, it helps to include the specific page URL, a brief description of the issue, and the browser or assistive technology you were using. That detail allows us to reproduce and resolve the problem more quickly.
Alternative Access to Information
If a section of the site is not accessible to you and you need information about our services, pricing, scheduling, or insurance coordination, please call or email us directly. Our team can provide the same information over the phone during business hours and will make sure you have what you need to make an informed decision.